Terms and Conditions

Hair by Ladylyn is a registered business name is owned by Ladylyn Gool. Hair by Ladylyn is a curated team of Professional Hairstylists, with a minimum of 10 years experience, provided beautiful, long lasting hair. Your invoice may specify your services may be performed by Ladylyn and/or Hair Team Artist, all of them working under the name Hair by Ladylyn.

NAME have reviewed and accepted a quote from Hair by Ladylyn for hair services on EVENT DATE at EVENT LOCATION(S).

In this contract, "client"  and "you" refers to NAME and "we" refers to Hair by Ladylyn.

Sign this contract only when you are ready to make the payment(s).

In accepting the quote and signing this contract,NAME has agreed to the fees and details of the quote. By paying the deposit, NAME and/or the payor agrees to these terms, and agrees to share this information with the ladies the invoice has been requested for. Once the deposit has been paid, the invoice including this contract,  these terms and the invoice, shall constitute a binding agreement. 

Hair by Ladylyn Artists are secured and considered "booked" for your event on EVENT DATE, when Ladylyn Gool countersigns AND 50% non-refundable, non-transferable payment has been paid by NAME or his/her payor. 


The Remaining Balance is due (thirty) 30 days before the service event date provided in the quote and  invoice. Late Payments will result in additional charges of $150 + tax, if remaining balance is not received by due date, and is received between 7 days to 29 days to the event. If the remaining balance is not paid by 7 days before the event, Hair by Ladylyn will not arrive to the service location, the services will not be performed, the deposit will not be refunded and the remaining balance will still be due. 

The quote and this contract may become unavailable if another client accepts, signs and pays for hair  service EVENT DATE before NAME and/or her/his payor signs and pays for hair services on EVENT DATE. We cannot guarantee our artists availability beyond 24 hours of sending this quote and contract. Rates, terms and conditions may change without notice. A quote expired after 30 days from when it is sent. If the deposit is unpaid, a new rate may apply when client required a new quote. 

Before the Event

NAME has read the Hair Prep Instructions in its entirety and has shared it with everyone requiring services from Hair by Ladylyn. Hair by Ladylyn is not held responsible if the hairstyle does not hold its shape due to seen or unforeseen causes, resulting from, but not limited to, the Hair Prep Instructions not being followed. Hair by Ladylyn holds the right to refuse to work on hair that has heavy buildup, conditioner, oil, products or treatment on it and a refund will not be issued. Hair by Ladylyn can refuse to work on a client with hair that is damp or tangled and a refund will not be issued. Hair by Ladylyn is not responsible for the hairstyle losing its desired look, due to any seen or unforeseen circumstances, such as but not limited to, storms, wind, rain, snow, sprinklers, pools, ponds, splashes, ceremonial customs involving crowns, veils, ropes, candles, touching or tugging on hair, rubbing hair onto head rests, and children. A refund will not be issued in the event that the hair does not hold up to the desired look. A refund will not be issued in the event that that client or the ladies in which Hair by Ladylyn has performed service for, does not like the hairstyle that was styled for them.  

Trials 

Trials are performed in the studio, Monday to Friday upon availability. Address is 1650 Dundas Street East. Mississauga Ontario. L4X2Z3. Book a Trial by going to www.lady.setmore.com. The fee for a Trial with Ladylyn is $250+HST. The Trial fee for a Team Artist is $150+HST. NAME will be charged the full trial fee, if she/he decides to have another trial. Trial fees will not be refunded in the event NAME or the ladies were not happy with the results of the service.  

Hair Extensions
Clip-in Hair Extensions can be sent or brought to Hair by Ladylyn, at least 30 Days before the date of the event. Address is 1650 Dundas Street East. Unit #285. Mississauga Ontario. L4X2Z3. The Clip- in hair extensions must be labeled in a box, with the NAME's full name, name of who will be wearing the extensions, event date, and a printed picture of the desired hairstyle. Extensions brought to Hair by Ladylyn within 30 days, and up to the same day as the service date, will be subject to a fee of $150 Cash per person. Click here to shop for Amanda Marshall Extensions and receive free shipping by using the promo code: ladylynhair

Hair by Ladylyn is not responsible for Hair Extensions that have been sent by the client or the ladies, but are lost in transit, or have not been received by Hair by Ladylyn, by the deadline date. Hair Extensions received after EVENT DATE, will be in our studio, awaiting pickup from NAME. Hair by Ladylyn holds the right to refuse to work on hair extensions, if they are received within 30 days of the event. 

Hair by Ladylyn holds the right to refuse to incorporate hair extensions into the desired hairstyle, if they believe the hair extensions will not hold curl or volume. Hair by Ladylyn is not responsible for damages and loss of hair due to hairstyling with hair extensions.  

Day of the Event

NAME and her ladies must consult with Hair by Ladylyn (fifteen) 15 minutes before the proposed time slot and should be prepared with Pictures, and Accessories. Hair by Ladylyn holds the right to refuse service if the client(s) are late and a refund will not be issued. Hair by Ladylyn and its Hair Artists hold the right to refuse to lend their tools and supplies to clients.  

If NAME and her ladies are late to their provided time slot, it will limit the time Hair by Ladylyn has to provide the service, and the hairstyle performed may not be the desired style, and may not last or hold its shape and volume. If the client is late for the hair change or touch up service or does not show up, due to traffic or delays, Hair by Ladylyn will stay until contracted finish time, unless a fee of $150/hour cash is paid to the artist. If the contracted time ends and the service was not performed, a refund will not be issued. Hair by Ladylyn holds the right to refuse to perform service, if the client is late and the contracted time Hair by Ladylyn is hired for ends. Hair by Ladylyn must always have someone in her chair to perform hair service. Having an empty hair will cause delay in the schedule. 

Start time and Ready time:
Ready time is generally 2 hours before the ceremony time. Start time is working backwards from the ready time, and is determined by the number of people getting ready and amount of locations. Each service with Ladylyn is 30 minutes or 1 hour for the bride. Each service with Hair Team Artist is 45 minutes or 1 hour for the bride. 


Cancellation and Credit: 
Cancellations, changes and additions must be made by email, sent to info@ladylyngool.com. Any cancellations made within (thirty) 30 days of the event do not operate to waive or subtract from the remaining balance. The entire balance will be due and payable. No part of the monies paid shall be refundable. Any cancellations made more than (thirty) 30 days before the event will result in the invoice being cancelled, and the remaining balance will not be due. The non-refundable non-transferable deposit that was paid, will not be refunded, and cannot be transferred to another date, time or another client. 


In the event that the wedding is cancelled due to known or unforeseen events, such as, but not limited to the wedding being called off, death or sickness in the family, natural or unnatural events, the deposit will not be refunded, and the remaining balance may become due if the cancellation is within (thirty) 30 days of the event. 


In the event that NAME has paid the contract price in full, but cancels the booking beyond 30 days of the event, 50% of the contract price will be refunded to NAME, less $150 administration fee, in the method of payment that NAME had used to pay with.  

If services are cancelled, NAME has 30 days to make an appointment for one complimentary hair service, performed in Hair by Ladylyn salon, Monday to Friday upon availability. Salon service must be performed within 60 days from cancellation of services. Beyond 60 days, a complimentary salon service will not be provided. Salon service can be one or more of the following, in any combination, performed consecutively in one day for one person; cut, colour, highlights, semi colour, blow dry, iron styling. Service must be booked by going to www.lady.setmore.com


If the contract was cancelled by Hair by Ladylyn due to seen and unforseen, natural and un-natural causes, death, the deposit will not be refunded. Every effort will be made to get another artist to provide the service(s), but is not guaranteed. 

Damages and Liabilities
Hair by Ladylyn is not responsible for damages to property, as a direct or indirect result of her services, such as but not limited to, the use of hairspray, hot tools, floor damage, counter surface damage, burns on surfaces, fire and/or electrical shortages. 
Hair by Ladylyn is not responsible for pain and suffering, emotional, mental or physical, resulting from their services or presence. Hair by Ladylyn is not responsible for the actions or lack of action of the client, as a result of advice or suggestions made by Hair by Ladylyn. Hair by Ladylyn does not claim to be in a position to give medical advice, and suggest the client seek medical advice from a medial practitioner. 

Additional Fees and Requests
Fees may apply to any additional requests such as:
Extra Hair Artist
Different and/or additional locations
Trials
In-salon hair services
Additional hair services
Later finish time for artist
Parking
Travel
Rush Hour
Hair extensions
Return service
Fixing a hairstyle someone else did
Meal/snacks and beverage should be provided to Hair by Ladylyn for bookings that are 5 hours or more in length. 

Additional requests made after the invoice has been secured with a deposit, may be subject to a new rate and terms of service. Additional requests can be accommodated based on availability. Service and extra time request on the date of the event, can be performed upon availability, for a fee of $150/hour Cash. Additional requests must be paid in full, before the service is performed. For Team Artists, $150/hour fee applies to hair services and "fixing" hair that another artist did or failed to do. “Fixing” when used in this document means adjusting, removing or adding bobby pins, hair accessories, hair extensions, curls, bangs, volume by teasing, back combing, re-curling, blow drying or spraying with hairspray.  

Hair Team Artist may return to the service location for touch ups and hair changes, upon availability, for an additional charge of $300 cash + parking/travel and applicable travel fees, per artist. 

Late Payments will result in additional charges of $150 + tax, if remaining balance is not received by the due date, and is received between 7 days to 29 days to the event. 

(Fifty) $50 rush hour fee each way per Team Artist for weekday wedding travels Monday to Friday, from 7am-9am & 3pm-7pm. For 2017, these fees do not apply for Ladylyn Gool, but still applies for other Hair by Ladylyn Artists. 

Valet Parking is Mandatory if the Hotel offers it, and will be charged to the Bride’s hotel room. Parking fee is $40 per artist, if NAME chooses to have Hair by Ladylyn Self-Park. If the Hotel does not provide Valet Parking, NAME will issue a parking pass for Hair by Ladylyn, paid for by NAME. Street parking must also be covered by NAME. 
For 2017, these fees still applies to Hair by Ladylyn, but does not apply to Ladylyn Gool. Instead, 3 parking locations are included in 2017 packages with Ladylyn Gool. Beyond 3 locations, parking will be charged to the bride, by Valet or Self parking $40/garage or lot. 

For 2016, travel fee for Ladylyn Gool applies and are as follows: $1.10/km from 17 McCreary Trail, Bolton Ontario, or $200+ for service locations beyond 70km from 17 McCreary Trail, Bolton Ontario. 
For 2017, travel fee for Ladylyn Gool applies and are as follows : Travel within accumulated 200km of 17 McCreary Trail, Bolton Ontario is complimentary. Additional travel beyond 200km is charged at $1.10/km after 200km.
Travel fees for additional artists are $50 flat rate for locations within 70km from Bolton Ontario, or $200+ for services locations beyond 70km from Bolton Ontario. 
In the event that the travel fee is $200+, Rush hour fee will not apply. 

 Copy right 2016 Hair by Ladylyn.